Need help?

Received faxes will be stored in your control panel for 90 days.

Compose your email, attach your PDF files and send it to faxnumber@send.faxtastic.co.uk.

Don't use spaces or symbols like +.

Have a look at the Quick Start Guide for more information.

(Please remember to replace faxnumber with the actual number you wish to send to. e.g. If you were sending to 08708 362001 then you would send your email to 08708362001@send.faxtastic.co.uk.)

Have a read of the Sending Rates page.

The Control Panel comprises a number of useful functions such as:

• Change where faxes are delivered to (and add multiple destinations)
• Change which email addresses (or whole domains) are allowed to send faxes
• View your fax history and download faxes
• Check sending credits balance and purchase extra
• Update your contact details
• Upgrade a free number (to remove usage requirements)
• Add new numbers to your account
• Change the format that faxes are delivered in (PDF or TIFF)
• Change your password
• Cancel numbers you no longer require
• Send faxes online

Have a read of the Generating PDFs page.

Never, if you have an 0844 or 0872 number.

If you have a geographic number there is a limit of 500 pages per month. If you receive more that this, you will need one of our Business Accounts.

Email your fax content (text and PDF only) to preview@send.faxtastic.co.uk and it will be converted and sent back to you. There is no charge from this service.

Yes. All customers are automatically registered for sending.

All you need to do is purchase some credits from us. A credit equals one page to a UK landline. Rates to other number types and countries vary. Credits never expire and there is no obligation to purchase credits on a regular basis.

To send faxes you compose an email as normal (optionally attach PDF files) and send them to faxnumber@send.faxtastic.co.uk. If you attach a PDF, then that is all we will deliver to the recipients fax machine. It?s a good idea to see what your fax will look like by sending your email to preview@send.faxtastic.co.uk first.
(Please remember to replace faxnumber with the actual number you wish to send to. e.g. If you were sending to 08708 362001 then you would send your email to 08708362001@send.faxtastic.co.uk.)

Usually within a few seconds. Within a second of the fax transmission completing we will attempt to deliver the email direct to your mail server. It will also appear, at the same time, in the faxtastic! Control Panel ? so if your email is delayed for any reason, you can access your faxes straight away.

It's easy. To receive faxes, we'll give you your own unique fax number. Any faxes sent to that number will be converted into PDF format and sent to any email address (or addresses) of your choice.

To send faxes, you compose an email as normal, optionally attach PDF files, and send them to faxnumber@send.faxtastic.co.uk

That's it. Send and receive faxes with nothing more than an email account.